Question 1

What are your office business hours?

Accepted Answer

• Our Office Hours are Monday - Friday 8am - 5PM
 • Our Service Hours are Monday - Friday 6am - 6pm

Question 2

Are you licensed and insured?

Accepted Answer

We are both licensed and insured as an electrical contractor in the state of Arizona. Our contractor license is ROC#332269. You can view our Specialty Dual CR-11 Electrical Contractor License (https://azroc.my.site.com/AZRoc/s/contractor-search?licenseId=a0ot0000001Qck9AAC)here.

Question 3

What areas do you service?

Accepted Answer

We service all of the Phoenix Metro Area, including but not limited to the following cities. You can see a map of our service area here.(https://www.jrelectricalservices.net/areas-of-service) 
Cities We Serve
Arcadia, Anthem, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fountain Hills, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson

Question 4

Do you offer same day service?

Accepted Answer

This depends on the scope of work and availability.  Please call to check out availability and we'll do our best to accommodate.

Question 5

What forms of payment do you accept?

Accepted Answer

For your convenience, we accept all card types, check, cash, and Zelle.

Question 6

Is your pricing upfront or will I be billed after the job is done?

Accepted Answer

All residential pricing is quoted before work begins to ensure full transparency without surprises. Final pricing is site specific and may vary due to attic access, wall type, trenching, permit needs, and material.

Question 7

Do you offer warranties or guarantees on your work?

Accepted Answer

We stand behind our work with a 2-year labor warranty and 1-year parts warranty on materials we provide. For customer-supplied materials, we offer a 90-day workmanship warranty.

Question 8

Will I be notified before the electrician arrives?

Accepted Answer

You are kept up to date on steps along the way. You will be notified by text when the electrician is on their way and then again when they arrive.  If you prefer a phone call instead, you can discuss that with our office rep when booking.

Question 9

Can I schedule online or do I need to call?

Accepted Answer

Please fill out the form on the bottom of the website and our office rep will contact you to get you scheduled through text or email, or you can call directly.

Question 10

Do you send text/email reminders about appointment confirmations?

Accepted Answer

Yes we send reminders by text or email if you prefer.

Question 11

Are your electricians background-checked?

Accepted Answer

Yes. Our electricians are background-checked.

Question 12

Do you have customer reviews or references I can check?

Accepted Answer

Absolutely. We're proud to be a small, family-owned business with over one hundred 5-star Google reviews.(https://share.google/h8zdAhclH0EqTYQVr)

Question 13

How long have you been in business?

Accepted Answer

JR Electrical Services opened its doors in 2021 and our owner Jay has been in the electrical contracting business for over a decade. Learn more about our electricians and how we got started here. (https://www.jrelectricalservices.net/about)

Question 14

Do you clean up after the job is finished?

Accepted Answer

Absolutely. Many of our 5-star Google reviews (https://share.google/h8zdAhclH0EqTYQVr)mention how happy our customers are that our electricians leave homes and businesses looking even better than when we arrived. We’re proud to treat your property like it’s our own.

Electrician - Frequently Asked Questions